New Delhi, August 13, 2008: The Information Technology Commerce Network (ITCN) Conference held in Karachi, Pakistan took the first major step towards bolstering India's active involvement towards promoting the growth of the IT-BPO industry in South Asia. The International Conference on Call Centers & BPO 2008 witnessed India's participation for the first time through video conferencing. Mr. Samir Chopra, President - Business Process Industries Association of India (BPIAI) addressed the conference from India.

Addressing the conference, Mr. Chopra said "This conference is a very significant step towards strengthening the trade relations between India and Pakistan aswell. Such conferences are an excellent platform to meet global business and political leaders. They give us an opportunity to exchange ideas to manage the Business Process Industry. We need to collaborate on such topical seminars and promote industrial and business delegations in order to accelerate the growth of the IT-BPO industry in South Asia."

Speaking about India's participation in conference, Mr. Abdullah Butt, President - Association of Call Centre Operators (ACCO) said, "I am glad that we have Mr. Chopra from India addressing the conference this year. India has attained a very strong foothold in the international BPO market. I am sure we can work together and bank upon each others’ strengths in future. We are looking forward to more events like this in which business leaders from all the countries can come together and work towards the goal of strengthening business relations and the industries across borders."

The conference was attended by the key individuals from the Pakistan IT-BPO industry. The speakers also included industry experts from Philippines, USA, Canada, etc. This conference was the eighth ITCN conference in Asia.

About BPIAI:

The Business Process Industry Association of India (BPIAI), erstwhile the Call Center Association of India (CCAI) was set up in the year 2001 and strives to provide a forum for its members to jointly address the challenges facing the Business Process Industry (BPI) and explore the US $ 30 billion export opportunity by promoting India as the preferred BPI destination. The BPIAI endeavours to create opportunities for its members for networking through its events and conferences. It further aims to address issues concerning the entire spectrum of services rendered under outsourcing and offshoring. These include BPOs, Call Centers, Contact Centers, LPOs, KPOs and the like.

For further information, please contact:

Ms. Ranashree Senger
BPIAI
ranashree.senger@ciionline.org
9899600865

Ms. Shweta Singh
Adfactors Public Relations
shweta.singh@adfactors.com
9891625494