Welcome to BPIAI

The Business Process Industry Association of India (BPIAI) provides a network for members to jointly address challenges facing the call centre industry. The association was established in the year 2000.

Be it Telecom Infrastructure, Cost of leased circuits, Labour laws, Training or Retention - all these issues can be addressed better in one voice.

What we do ?

» Create opportunities for networking within the industry through events and conferences.

» Build the Indian Brand equity for Call centre and Back Office Operations.

» Take up Policy and Infrastructure-related issues with the Government